FAQs
How and when are my meals delivered? What if I’m at work?
On Mondays our delivery time frame is between 11am to 6pm for residents of Belmont & Gastonia. On Tuesdays our delivery time frame is 10am-5pm for residents of Lake Wylie, Charlotte, and other in range addresses. If you are unsure we deliver to your area, simply send us an email to check.
We also offer pick up options at checkout. You may pick up your meals at Ant’s Kitchen on Mondays between 8am-11am and 5pm - 8pm. Ant’s Kitchen is located at 1420 Perfection Ave., Belmont, NC. 28012.
Why is there a "Shipping" field when I check out?
We do not ship our meals. There is a shipping field to comply with our online store protocols.
Is there a delivery fee?
Delivery is free for orders over $75 within Gaston County, otherwise there is a small fee of $5. We deliver to Belmont, Gastonia, Lake Wylie, Clover, Huntersville, South Charlotte, and surrounding areas. Please email us if you have a specific delivery location request.
Do I have to order every meal? Breakfast, lunch and dinner?
No. We want you to try our food and see what works best for you and your lifestyle. Order however often you need it and for whoever in your family would like it. Our chef develops a fresh menu of breakfast, lunch, dinner and dessert items for you to choose from weekly.
Do I have to sign up for so many meals at a time?
No. It’s completely up to you. You may order however many meals work for you and your family every week. You are not locked in to any minimums.
Is there a trial?
Try our delicious food with your first order. There’s no obligation to continue or order every week. All you do is select what you’d like that week and we’ll deliver it to you.
Why is the same meal more expensive now than it was last time it was on the menu?
Our meals may have slight price fluctuations depending on the market pricing. If you have specific questions about pricing, please feel free to contact us.
What is your delivery zone?
We’re based in Belmont, NC. We currently deliver to Belmont, Gastonia, Lake Wylie, Clover, Huntersville, South Charlotte, and surrounding areas. Please contact us if you have a specific location question.
When is the new menu posted? When is the ordering deadline each week?
Our new menu is available every Sunday at 10 am. If you create an account with us, we’ll email when it’s ready to view. Ordering deadline is Friday at 10 pm.
How much does it cost?
Each meal is between $12 - $24 depending on protein and portion size. You have the option to double up the protein on several different dishes. Sides are $6-$8. Salads & soups are $7-$10. Desserts are $6-$9. (Get dessert. You deserve it!)
How many calories are in each meal?
Calories depend on meal choice. Nutrition information is listed with each item.
How do I heat the meals?
Each meal is individually portioned and packaged in a BPA-free, dishwasher-safe, microwave-safe container. All meals are pre-cooked; all you need to do is heat them up! Most common and quickest way to heat is with a microwave, although certain items can be warmed on the stove top in a pan, or with an air fryer to achieve less steaming and preserve texture.
How long are the meals fresh for?
Since we do not use any preservatives or work with frozen ingredients, the meals will remain fresh for about 3-5 days in the fridge after you receive them.
Use discretion if you choose to freeze meals, certain ones freeze and reheat better than others (I.e. lasagnas, meatballs etc.)
How do you determine portion size?
We measure the protein and vegetable portions on a scale. The default portion size is 4-8 oz for protein, 4-8oz for carbohydrates, and 4 oz for vegetables. As a reminder, the weight of the food doesn’t necessarily equate to the amount that’s in the container. For example, 1 cup of spinach is going to look less dense than 1 cup of cooked down greens.
Can I customize a menu item?
We try our best to accommodate a variety of choices for everyone, however, there will be times when your specific needs will not be met simply due to the nature of a meal prep/delivery service.
What We Can Do
Adjust portions of each meal to include extra protein (default portion is 5oz of protein).
Offer common side options such as veggies and brown rice, couscous, and quinoa.
Accommodate the majority of people who are allergic to dairy, gluten, and grains.
What We Can’t Do
Accommodate specific food allergies or leave out an ingredient incorporated in a recipe such as a spice, onions, garlic or salt.
Deviate from the weekly menu and make alternate meals.
Adjust the seasoning levels in the food for each personal palate. We try our best to nail the flavor profiles each time, but everyone’s taste buds are so different, and it’s impossible to get it right for every single person.
How do I view my cart on mobile or tablet?
You can absolutely order on a mobile device or tablet! All you do is view the menu like normal and add items to your cart. Our website is completely responsive and designed to fit any of your devices.
What happens if I forget to pickup my order?
We know life gets busy. That is why Feel Good Meals will notify all unclaimed pickup orders via email after 24 hours. We put our heart and soul into our meals to make our customers feel good. The parents (intended customers) of sad & forgotten meals that are unclaimed after 48 hours will be charged $10 for late pickup arrangements.